Always Here When You Need It

Always Here When You Need It

WordPress & WooCommerce Support Solution

WordPress & WooCommerce Support Solution

We are here to help with copy changes, picture updates, resolving order issues, changing page layouts, or anything else that comes up! The best part: no monthly retainer and no commitments. We are here to help make your WordPress website work, not add more work to your plate.

We are here to help with copy changes, picture updates, resolving order issues, changing page layouts, or anything else that comes up! The best part: no monthly retainer and no commitments. We are here to help make your WordPress website work, not add more work to your plate.

How We Help ↓

Some of Our Areas of Expertise

WordPress Itself

Building a WordPress website is completely different from maintaining it. No two sites are alike and making changes or debugging all the while keeping the site online is something few can accomplish, successfully.

Plugin Customization

To help make each and every WordPress website operate exactly how it needs to plugins are installed. Within those plugins, sometimes features need to be added, tweaked, or fixed. That’s where we come in!

Bug Smashing

If a WordPress website isn’t regularly updated (plugins, theme, and the core itself) a whole lot can go wrong. When sometimes does go wrong, we’re here to help fix those errors, blank white screens, and more.

Virus & Malware Cleanup

With WordPress as a platform running ~27% of all accessible websites today, having a website compromised is a matter of when not if. We’re here to help pick up the pieces and clean up so everything can go back to normal.

WooCommerce Support

WooCommerce is actually a plugin for WordPress, so with its extensive feature set and own add-on plugins a site can become complicated and confusing to know where to go to fix any issues that arise.

Empathy & Explanation

We’ve all been there clicking the wrong button or just stumped on how to do something. We are professional techy jargon interpreters and take great pride in helping our clients fix the site so it’s where it needs to be.

Prepaid Support Options

$100.00 Per Week

  • 3 Hours of Support

  • Valid for One Website at a Time

  • Change Active Website Weekly

$250.00 Per Week

  • 6 Hours of Support

  • Valid for the Entire Account

  • Active on All Websites

Some of Our Areas of Expertise

WordPress Itself

Building a WordPress website is completely different from maintaining it. No two sites are alike and making changes or debugging all the while keeping the site online is something few can accomplish, successfully.

Plugin Customization

To help make each and every WordPress website operate exactly how it needs to plugins are installed. Within those plugins, sometimes features need to be added, tweaked, or fixed. That’s where we come in!

Bug Smashing

If a WordPress website isn’t regularly updated (plugins, theme, and the core itself) a whole lot can go wrong. When sometimes does go wrong, we’re here to help fix those errors, blank white screens, and more.

Virus & Malware Cleanup

With WordPress as a platform running ~27% of all accessible websites today, having a website compromised is a matter of when not if. We’re here to help pick up the pieces and clean up so everything can go back to normal.

WooCommerce Support

WooCommerce is actually a plugin for WordPress, so with its extensive feature set and own add-on plugins a site can become complicated and confusing to know where to go to fix any issues that arise.

Empathy & Explanation

We’ve all been there clicking the wrong button or just stumped on how to do something. We are professional techy jargon interpreters and take great pride in helping our clients fix the site so it’s where it needs to be.

Prepaid Support Options

$100.00 Per Week

  • 3 Hours of Support

  • Valid for One Website at a Time

  • Change Active Website Weekly

$250.00 Per Week

  • 6 Hours of Support

  • Valid for the Entire Account

  • Active on All Websites

Peace of Mind: Achieved

Rest assured that any project, bug fix, update, or change that is asked to be completed, will be. We understand that a website, blog, online store, or digital menu is a critical piece of your business. Building a trusting relationship takes time and results, which is why we are here for the long haul. With each successful task completion, we aim to create the peace that comes with knowing a digital partner that does exactly what they promise, without compromise.

Frequently Asked Questions

Great question! We offer several ways to reach out for help. You can:

Our hours are 9:00 AM to 5:00 PM Monday through Friday in whichever US-based time zone that you are in. (PST, MST, CST, or EST)

We do have an emergency and after-hours support as well.

Expectation: We always ask for up to two (2) business days for a response to any new request.

Reality: You’ll usually hear from us within a couple of hours letting you know it’s fixed or the estimated date of completion.

Yes of course! Unfortunately, this is a common occurrence in the web world. We promise we will never do that.

If you were under a deadline or trying to achieve a set of goals, we will do our best to accomplish those and pick up right where they left off.

We would be more than happy to! Please check out our Agency (click here) offering to see how we can help you out.

Let’s Make Things Happen

Joshua Cheney

WordPress / WooCommerce Expert
+1.800.610.3575
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